Last Updated: 22 April 2025
Moody’s Emporium (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and other relevant privacy legislation.
1. Data Controller
The data controller is Moody’s Emporium, Office 12478, 182-184 High Street North, East Ham, London, E6 2JA. For privacy-related queries, please contact us at: ChiefExecutiveOfficer@moodysemporium.co.uk
2. What Data We Collect
We may collect and process the following personal data:
- Identity Data: Full name, title.
- Contact Data: Email address, billing/delivery address, phone number.
- Technical Data: IP address, browser type/version, time zone, cookies, and usage data.
- Transactional Data: Details of purchases and payment methods (via third-party providers).
- Marketing & Communication Data: Preferences in receiving marketing communications.
3. How We Collect Data
- Direct interactions (e.g. contact forms, placing orders, email correspondence).
- Automated technologies (e.g. cookies, server logs).
- Third parties such as analytics and payment providers.
4. Legal Bases for Processing
We process personal data based on the following legal grounds:
- Contractual necessity (e.g. processing and delivering your order).
- Legal obligation (e.g. fraud prevention).
- Legitimate interests (e.g. improving site performance).
- Consent (e.g. for marketing communications).
5. Purpose of Processing
We use your data for:
- Order processing and delivery
- Communication and support
- Fraud detection and prevention
- Personalisation of user experience
- Marketing (with your consent)
- Website analytics and improvements
6. Third-Party Services
We may share your data with trusted third parties:
Analytics & Marketing
- Google Analytics (Cookies, Usage Data)
- Meta (Facebook) Ads (Cookies, Usage Data)
- Twitter / Reddit / YouTube Ads
- Criteo and other retargeting platforms
Payments
- Stripe, PayPal, Braintree (Card details, Billing Address)
Fulfilment & Delivery
- DPD, Royal Mail, or other couriers (Name, Address, Contact Info)
Customer Service
- Helpdesk tools such as Zendesk (Name, Email, Order Details)
7. Cookies
We use cookies for website functionality, analytics, and marketing. See our Cookies Policy for full details and to manage your preferences.
8. Data Retention
We retain your data only for as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.
9. International Data Transfers
Some service providers (e.g. analytics or CRM tools) may process data outside the UK or EEA. In such cases, appropriate safeguards (such as Standard Contractual Clauses) are in place.
10. Your Rights
You have the right to:
- Access your data
- Correct inaccurate data
- Request erasure of your data
- Restrict or object to processing
- Data portability (in structured, machine-readable format)
- Withdraw consent at any time (where applicable)
To exercise your rights, contact: ChiefExecutiveOfficer@moodysemporium.co.uk
11. Data Security
We implement industry-standard security to protect your data, including SSL encryption and secure access controls.
12. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.
13. Complaints
You can file a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: https://ico.org.uk
Thank you for trusting Moody’s Emporium.